I am a recognized leader in executing major IT management initiatives and driving IT infrastructure and network operations. With proven expertise in cloud technologies, cyber security, and strategic planning, I combine strong analytical skills with solid technical expertise and superior interpersonal abilities to deliver first-class, innovative solutions. As a motivational team builder, I have experience managing cross-functional teams of 25+ members. I lead the company’s IT-related tasks, including system design, network architecture, web technologies, cloud systems, IT equipment procurement, and compliance with ISO27001 and GDPR standards, including audits. I am passionate about leveraging technology to solve complex business problems and improve operational efficiency
EXPERIENCE
April 2022 – Present
Director of Infrastructure and Network Operations – Mavi
Managed the Information Technologies Department, including System Management, network, and security operations, overseeing a team of 25 employees.
- Managed the IT vendor relationship & guided the SLA contracts signed with vendors,
- Leading the establishment and restructuring of the global infrastructure, setting, implementation of standards,
- Creating and structuring cyber security infrastructure plans suitable for constantly changing conditions and taking actions.
- Spearheaded the company’s infrastructure transition to cloud-based solutions, achieving a 20% reduction in costs and enhancing the service level agreement (SLA) from 97.5% to 99.95%.
- Successfully migrated and consolidated over 400 servers located in Turkey, Germany, the United States, and Canada to AWS, ensuring business continuity and disaster recovery (DR) scenarios were effectively implemented. This transition optimized cost management and enhanced system resilience.
- Established an internal support unit for business applications, which significantly accelerated support response times for internal customers and reduced the support workload for Level 2 (L2) staff.
- Contributed to increasing the IT department’s customer satisfaction rate from 96% to 99.5% through strategic improvements and effective team management.
Chief Technology Officer – Minico
Management of Information Technologies, E-Commerce and Digital Marketing Department.
- Coordinating the purchasing processes of IT Applications/Systems/E-Commerce/Digital Marketing,
- Manage budgeting, forecasting and quarterly re-forecasting process for all digital budget revenue lines, working closely with Top Management.
Key Achievements:
- Implemented rapid strategic actions that increased overall revenue by 18%.
- Negotiated new shipping agreements, achieving a 27% reduction in logistics expenses.
Senior Information Technology Manager – Penti
Management of Information Technologies Department System Management, network & security and operation units (+15 employees)
- Implementation of IT solutions most suitable for business strategy in digitalization projects and robotic processes,
- Creating and structuring cyber security infrastructure plans suitable for constantly changing conditions and taking actions,
- Continuation of the ISO 27001 project studies carried out in coordination within the group Managing GDPR processes related to IT.
Key Achievements:
- Successfully led the deployment of SAP HANA systems on Azure, marking the first project of its kind in the EMEA region.
- Ensured business continuity through accurate capacity planning and modernization of the data center infrastructure.
- Reduced maintenance costs and enhanced operational uptime of payment systems at sales points by leading their modernization efforts.
Information Systems Manager – Mavi
Offices were in Turkey, Germany, Russia, Canada, USA, Netherlands;
- More than 300 sales points, 1500 user computers, Managing structures with over 110 servers,
- By integrating the developing technology, keeping the global structure up-to-date, and bringing new technologies to the company.
Information Systems Supervisor – Mavi
- Management of technical team, operational and systemic affairs,
- Hardware and software management and maintenance of the server, storage and tape devices, management of virtualization platforms,
- Planning and implementation of the disaster recovery project.
System Engineer – Netsmart Consulting
The companies and potential customers that I consulted are as follows:
- Vmware, Juniper SSG/ISG , Checkpoint, ArcSight, Websense Web, Data ve Mail Security, Algosec Firewall Analyzer, Vasco dual authentication, installation planning of IBM ISS-IPS solutions, installation, configuration, troubleshooting, training, log review, and interpretation.
System Support Specialist – Mavi
EDUCATION
Master of Information Technologies – BAU University Graduated in 2023
Business Administration – Anadolu University Graduated in 2016
Şişli Highschool – İstanbul Graduated in 2000
Liderlik Gelişim Programı – Koç Üniversitesi
Dijital Dünyada İç Eğitmenin Yeni Yol Haritası
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Enterprise Messaging Administrator on Exchange 2010
IBM ISS Certified Technical Advisor
ITIL Foundation Certificate in IT Service Management
Juniper Networks Certified Associate JNCIA-FWV
MCSA: Windows Server 2008 (MCSA)
Microsoft Certified IT Professional
Microsoft Certified IT Professional – Enterprise Administrator
Project Management Professional (PMP)
Websense Certified TRITON DLP Olympian
Websense DSS-101TPB-V7.5Websense WSGA-101TPE-V7.5
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